Contact Information
Direct: 647.576.2470
Office: 416.424.4910
Email: hugo@heapsestrin.com
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Director of Sales
Hugo Castrillon
Hugo Castrillon is the Director of Sales at Heaps Estrin, where he works closely with the team’s sales professionals to help ensure clients receive an exceptional experience at every stage of their real estate journey. Through coaching, leadership, and performance development, Hugo supports the high standards of service, professionalism, and market expertise that define the Heaps Estrin brand.
With a diverse background spanning education, coaching, sales leadership, and real estate, Hugo brings a unique perspective to his role. His professional foundation was built in education management, including leadership positions with respected independent schools such as Upper Canada College and Bayview Glen. These experiences helped shape his passion for coaching, mentorship, and continuous learning—principles that continue to guide his leadership approach today.
Throughout his career, Hugo has worked with high-performing real estate teams responsible for hundreds of millions of dollars in annual sales volume and has coached both individual agents and teams across Canada and the United States through an international real estate coaching organization. These experiences have provided him with a deep understanding of the systems, strategies, and service standards that consistently create exceptional client experiences and successful outcomes.
At Heaps Estrin, Hugo's primary focus is supporting the team's commitment to excellence. He works closely with agents to strengthen communication, negotiation, client service, and overall performance, helping ensure every client receives thoughtful guidance, expert advice, and a seamless experience from the initial conversation through to closing and beyond.
Known for his collaborative leadership style and passion for personal development, Hugo believes that exceptional results are built on trust, accountability, preparation, and a genuine commitment to putting clients first. His work helps ensure that every member of the Heaps Estrin team is equipped to deliver the level of service and attention clients have come to expect.
Outside of work, Hugo enjoys spending time with his family, travelling, staying active, and exploring new restaurants. He is passionate about lifelong learning, personal growth, and helping others achieve their goals, both professionally and personally.