Contact Information
Direct: 416.424.4910
Office: 416.424.4910
Email: info@heapsestrin.com
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Branch Administrator
Anna Cheung
As the Branch Administrator at Heaps Estrin, Anna Cheung is the friendly, organized, and reliable first point of contact for clients and agents. With a background in research, operations, and high-volume customer service, she brings a unique blend of precision, adaptability, and people-focused communication to the team. Anna supports daily office operations, manages documentation, and keeps internal workflows running smoothly—always with an eye for detail and a warm, approachable energy.
Drawing on her experience in fast-paced, client-centered environments, Anna is known for her professionalism, problem-solving mindset, and ability to stay calm and composed while ensuring the branch runs efficiently. Her multilingual communication skills add an extra layer of ease and inclusivity to every interaction.
Outside of work, Anna enjoys exploring Toronto’s food scene, discovering new cafés where she can unwind with a good latte, and spending time with animals—she has a soft spot for cats and loves all animals.